Why We Created HeatCover
Comprehensive Boiler Care Plans for Edinburgh and the Lothians
A reliable heating system isn’t just a convenience—it’s an essential part of comfortable living. That’s why we at Calescent Gas & Heating Services created our HeatCover protection plans: to provide our local community with the peace of mind they deserve when it comes to home heating.
The Story Behind HeatCover
As the founders of Calescent, Thomas and Danny established our company with a straightforward philosophy: doing a good job should be simple. We believe in clear communication, honouring our commitments, and going the extra mile when challenges arise—as they sometimes do in the heating industry.
Through our years of service across Edinburgh and the Lothians, we’ve spoken with countless homeowners and landlords who face similar heating concerns: unexpected breakdowns, costly emergency repairs, and difficulty finding reliable engineers on short notice. In our Scottish climate, these aren’t minor inconveniences—they’re significant challenges that require thoughtful solutions.
This is precisely why we developed our HeatCover plans—to offer our customers a proactive approach. Rather than simply addressing problems after they occur, we wanted to help prevent them from happening in the first place.
HeatCover Plans: Tailored Protection for Every Need
We’ve thoughtfully designed three HeatCover plans to suit different needs and budgets;
> Standard Plan (£9/month)
Perfect for homeowners who want essential coverage:
Annual boiler service with convenient reminders
Free first call-out
Radiator check, bleed & balance
Gas supply safety check for complete peace of mind
10% discount on future works
> Plus Plan (£19/month)
Our mid-tier option provides more comprehensive protection:
Everything in the Standard plan
Boiler repairs including parts & labour
Unlimited call-outs when you need assistance
Boiler replacement cover
> Premium Plan (£24/month)
Our most popular and comprehensive protection includes:
Complete system coverage (not just the boiler)
24-hour response time guarantee
Unlimited call-outs
All parts and labour included, with no unexpected costs
Every plan is carried out by our fully qualified Gas Safe registered engineers who understand the unique heating needs of Edinburgh and the Lothians.
Benefits for Homeowners
For residents across Edinburgh and the Lothians, our HeatCover plans offer exceptional value:
Financial Protection – Avoid unexpected repair bills with our inclusive plans
Preventative Maintenance – Regular check-ups catch minor issues before they develop into major problems
Extended System Lifespan – Proper maintenance can add years to your heating system’s life
Energy Efficiency – Well-maintained systems use less energy, reducing both bills and environmental impact
Local Expertise – Our team understands the unique heating challenges of properties throughout Edinburgh and the Lothians, from historic tenements to contemporary homes
Bespoke Solutions for Landlords
Managing rental properties across Edinburgh and the Lothians comes with distinct responsibilities. Our Landlord Services through HeatCover simplify property management:
Legal Compliance – We ensure all gas safety certificates and inspections are completed on schedule
Streamlined Administration – One provider for all your heating needs means simplified management
Tenant Satisfaction – Quick response times ensure comfortable, content tenants
Comprehensive Services – Including Legionella risk assessments and PAT testing for complete property care
Customised Coverage Beyond the Basics
What truly distinguishes our HeatCover plans is the flexibility to create tailored solutions. For a modest additional fee, you can extend your coverage to include:
- Gas fires, cookers, and hobs
- Vented and unvented water cylinders
- Additional protection beyond manufacturer’s boiler warranty
This customisation ensures that every Edinburgh and Lothians property receives precisely the protection it needs—no more, no less.
Why Local Matters
As a company established in Edinburgh, we genuinely understand the heating characteristics unique to local properties. From the historic tenements in Leith to the Victorian homes in Morningside, and across the communities throughout the Lothians—we’ve worked on them all.
Our team is familiar with the common issues that affect properties in our area, and we take pride in serving our community with professionalism, reliability, and expertise. When you choose Calescent’s HeatCover plans, you’re supporting a local business committed to excellence in Edinburgh and the Lothians.
The Calescent Promise
We recognise that in the heating industry, challenges occasionally arise. What sets us apart is how we address these situations. As we often say, “Ultimate customer satisfaction will forever be our goal on every job, not just the ones that go according to plan.”
That’s our promise to you—and it’s built into every HeatCover plan we offer.
Ready for Worry-Free Heating?
Don’t wait until your boiler requires attention on the coldest day of the year. Protect your home or rental properties with a HeatCover plan today.
Contact us for a friendly discussion about which plan best suits your needs, or to create a customised solution tailored to your specific requirements. Our team is ready to help you find the ideal coverage for your property, whether you’re in Edinburgh city centre or anywhere across the Lothians.
Call us today on 0131 378 1010 or email enquiries@calescentgasandheating.com to get started with HeatCover—your trusted local boiler protection plan serving Edinburgh and the Lothians with dedication!
